Terms of service

 

CANCELLATIONS 

Please note that all Custom and Made-to-Order items are final sale. Once your order has been placed, it cannot be cancelled, and no changes to size, color, or design can be made. By placing an order, you confirm acceptance of these Made-to-Order Terms & Conditions as well as our general Terms, Conditions, and Shipping Policies.

RETURNS, REFUNDS & EXCHANGES 

As Custom and Made-to-Order pieces are created specifically for you, they are nonreturnable, non-refundable, and not eligible for exchange. Exceptions may apply in rare circumstances. If you believe your case qualifies, please contact us directly at info@sylvisundkler.com.